These policies are effective July 14, 2026 and govern all IntelAlytic PULSE services. Questions? Email support@intelalytic.com.
Privacy Policy
IntelAlytic Inc. (“IntelAlytic,” “we,” “us”) respects your privacy. This Policy explains how we collect, use, disclose, and protect personal information in connection with the PULSE platform, our websites, and related services (the “Services”), and the rights you have over your information.
1. Who we are and the scope of this Policy
IntelAlytic Inc. is the entity responsible for the Services. This Policy covers personal information processed through the PULSE application, our websites, and interactions such as demos, support, and marketing. It does not cover third-party sites or services we link to or that you connect, or a customer’s own privacy practices where that customer is the controller of data it places in the Services.
Controller vs. processor. For account, billing, website, and marketing data, IntelAlytic is the controller and this Policy applies directly. Where a customer creates or imports its own business records (for example, its contacts, companies, deals, activities, and documents) for us to process on its behalf, that customer is the controller and IntelAlytic acts as a processor, governed by our Data Processing Addendum.
2. Information we collect
Information you provide
- Account & profile: name, work email, organization, role or title, phone number, and credentials.
- Demo & survey: organization type, use case, team size, subscription tier interest, and similar responses you submit.
- CRM & customer records: the contacts, companies, deals, pipelines, tasks, activities, quotes, invoices, projects, and documents you and your team create or import into PULSE.
- Communications content: the emails, notes, tasks, and messages you send, log, or automate through the Services.
- Billing: where applicable, billing contact and transaction details processed by our payment processor.
- Communications: messages you send us and support requests.
Information collected automatically
- Usage & device data: log data, IP address, browser and device type, pages viewed, searches run, and actions taken.
- Cookies & similar technologies: as described in our Cookie Notice.
Information from third parties
Where you enable them, we receive information from single sign-on providers you choose to use, from integrations you connect (such as email and calendar), and from public or licensed business-contact data used for enrichment. These sources are used to operate features you turn on and to support account security.
3. How we use information
- Provide, operate, secure, and improve the Services.
- Power CRM workflows, automation, reporting, and AI insights across your pipeline and lifecycle.
- Set up accounts, authenticate users, and administer roles and permissions.
- Respond to demo requests, support, and communications.
- Process transactions and manage subscriptions.
- Send administrative and, where permitted, marketing communications you can opt out of.
- Analyze usage, conduct research, and produce aggregated or de-identified insights.
- Detect, prevent, and investigate security incidents, fraud, and abuse.
- Comply with legal obligations and enforce our agreements.
Aggregated & de-identified data. We may aggregate or de-identify information so it no longer identifies any individual and use it for any lawful business purpose, including benchmarking and product research. We do not attempt to re-identify it.
4. Legal bases for processing (EEA / UK)
If you are in the European Economic Area or the United Kingdom, we process personal information only where we have a legal basis to do so:
- Contract: to provide the Services, manage your account, and deliver support.
- Legitimate interests: to operate, secure, analyze, and improve the Services, and for limited marketing, balanced against your rights.
- Consent: where required, for example certain cookies or marketing; you may withdraw consent at any time.
- Legal obligation: to comply with applicable laws.
6. Your privacy rights
Subject to applicable law, you may have the right to access, correct, delete, port, restrict, or object to processing of your personal information, and to withdraw consent. To exercise rights, contact support@intelalytic.com. We respond within the timeframe the law requires (generally one month under GDPR, 45 days under U.S. state laws, extendable where permitted). Where an organization is the controller of the data, we will refer your request to that organization.
7. U.S. state privacy rights (California and other states)
Depending on your state (for example California under the CCPA/CPRA, and comparable laws in Virginia, Colorado, Connecticut, Utah, and others), you may have the right to know, access, correct, delete, and port personal information, and to opt out of “sale” or “sharing” and targeted advertising.
| Category (CCPA) | Collected | Purpose |
|---|---|---|
| Identifiers (name, email, IP) | Yes | Accounts, security, communications |
| Commercial information | Yes | Subscriptions, billing, CRM records |
| Internet / usage activity | Yes | Analytics, improvement |
| Professional / employment | Yes | Account role, org context |
| Sensitive personal information | Limited | Only as needed; not used to infer characteristics |
We do not sell personal information and do not knowingly share it for cross-context behavioral advertising beyond the cookies described in our Cookie Notice. To exercise rights, use support@intelalytic.com. You may use an authorized agent, and we will not discriminate against you for exercising rights.
8. International data transfers
We are based in the United States and may process information in the U.S. and other countries. Where we transfer personal information from the EEA, UK, or Switzerland, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses and the UK Addendum. A copy of the safeguards is available on request.
9. Data retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Account and CRM data is retained for the life of the account, then deleted or de-identified. Unless a longer period is required by law or contract, we delete or de-identify account data within 24 months of account closure, retain transactional and billing records for 7 years, and retain security and access logs for 13 months.
10. Security
We maintain administrative, physical, and technical safeguards designed to protect personal information, including encryption in transit and at rest, role-based access, and audit logging. See our Trust & Compliance Center. No method of transmission or storage is perfectly secure.
11. Children's privacy
The Services are for organizations and working professionals and are not directed to children under 16. We do not knowingly collect personal information from children.
12. Changes and how to contact us
We may update this Policy and will post the new version with a revised date, notifying you of material changes as required. Contact our privacy team at support@intelalytic.com or IntelAlytic Inc., 12424 E Weaver Pl., Ste A, Centennial, CO 80111, USA. For individuals in the EEA and UK, IntelAlytic has appointed a data-protection representative and a Data Protection Officer, both reachable at support@intelalytic.com.
These legal documents are provided in English, the sole authoritative and legally governing version. This document is for general informational purposes, may be updated from time to time, and does not constitute legal advice. Questions may be directed to support@intelalytic.com.